Sales Solutions Specialist

Job Locations CA-ON-Ottawa
Reference No.
Job Category
Customer Service/Support
Full Time
Career Level
Entry Level, Experienced

Job Description

Sales Solutions Specialist

*Must be bilingual(French & English)  


Through excellence in sales and customer service, the Solutions Sales Specialist  maximizes revenue by acquiring new customers, as well as upgrading and growing existing customer accounts. Are you a motivated individual looking to accelerate your career in a fast-paced, performance and sales driven environment with high earning potential? Join our sales team and challenge yourself to accomplish new heights in your career.


Experience a wealth of opportunities by joining a dynamic team that's vigilantly working together towards reshaping the telecommunications landscape. At Distributel, we have insurance benefits, a great work environment with organized social events, opportunities for growth & advancement, a great location downtown and amazing people. Join us in our mission to provide a true alternative to Canadian consumers!


The Solutions Sales Specialist will be responsible for handling our residential customers’ inbound calls relating to account creation. The Sales Representative may also be requested to assist with outbound related calling within the department.


The successful applicant should have the following skills and experience:

  • Perfectly Bilingual (English and French)
  • High School diploma or Post-Secondary education, an asset
  • A minimum of 1 year of experience in direct sales, in person or within a call center environment
  • Superior communication skills
  • Excellent customer service skills
  • Good knowledge of sales techniques
  • Attention to detail
  • Ability to deal with difficult customers and complex situations
  • Good inter-personal skills
  • Organizational skills
  • Problem solving skills
  • General technical knowledge


  • Receive inbound sales calls from prospective customers, assess customers’ needs and promote the appropriate products and services according to established procedures
  • Provide appropriate support to customers, handle inquiries, provide resolution
  • Perform data entry associated with the position
  • Meet quality assurance requirements and key performance metrics


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