*Must be bilingual (French and English)
At Distributel, our Mission is to make the use and enjoyment of telecom services radically effortless. Every day, we will strive to understand, respect and prioritize our customers’ needs. We take pride in excellent service, business integrity, and innovation. By constantly challenging ourselves to simplify, add utility and humanize the ways people do business with us, we will create a valuable experience in every way.
As a Retention Specialist main responsibility will be attempting to retain despondent customers who wish to cancel their service. Distributel is seeking a self-motivated individual with exceptional communication skills to occupy the role of Retention Specialist. Professional, authentic and transparent are prominent qualities that will win our customers over and provide them with an extraordinary experience that will make them want to continue enjoying our services.
If our mission interests you, we want to speak with you!
You'll need to be able to:
What computer skills and Software knowledge are needed?
Your Education and Training:
We're looking for the following skills and aptitudes:
WE LOVE WHAT WE DO. WE MAKE THIGS HAPPEN. WE DO WHAT IS RIGHT.WECHALLENGE THE STATUS QUO. WE PLAY AS A TEAM. WE HAVE RELENTLESS CURIOSITY. WE GIVE IT OUR ALL. WE GET IT ALL!
If this sounds exciting and you want to be part of a team that is proud and believes in giving their all, APPLY NOW!